Before you travel
Everything you need to know before you leave: baggage, documents, children, pets and more. Choose a topic.
BaggageCarry-on, checked and excess
Delayed, lost or damaged baggageWhat to do and how long you have
Documents and requirementsPassport, visa and vaccines
Changes, cancellations and credit balanceBefore asking for a change
Immigration requirementsBy destination
Passport and ID cardProcedures with SAIME
Traveling with minorsWith an accompanying adult
Unaccompanied minorsService for children traveling alone
Pregnant travelersWeeks and medical report
PetsCabin, hold and paperwork
Seat selectionChoose your seat
Prohibited itemsAirport security
Special servicesAssistance and meals
Transporting remains and ashesDocuments and conditions
Connections and layoversTimes and baggage
Charter flightsCharter a plane with TUCUAM
Check-in and airportTimes and boarding pass
TUCUAM recommendationsPrepare your trip
The information is for guidance only: the exact conditions (weight, dimensions, ages, documents and costs) are set by each airline and each destination country and may change. Confirm with TUCUAM before buying or traveling.
Questions about your trip?
Tell us where you are going and we will guide you on what applies to your case.
